Your property is often your biggest asset, so choosing the right letting agent is important. So here are ten reasons to choose Castle Estates South London:
- We offer great value and cost less
With 99% of tenants searching for property to rent online we don't waste money on expensive high street offices. This enables us to offer you highly competitive lettings fees from 6% incl VAT (5%+VAT) and our fully managed service at just 12% incl VAT (10%+VAT). Our fee structure is flexible, depending on the level of service you want.
We offer free valuation, no upfront cost and of course if there's no let, there's no fee. We do not charge re-let fees for lettings and when managing your property we do not charge any mark ups on contractor costs nor do we take commission payments.
- We focus single-mindedly on letting your property
We don’t sell homes and we don’t sell or let commercial premises - we are solely focussed on letting and managing residential property – this ensures you always get the A team, our efforts for you don’t get sidetracked or diluted.
- We're members of ARLA for your security
Being a licensed ARLA (Association of Residential Letting Agents) agent means that we abide by the codes of practice of ARLA eg holding your money in a separate client account protected via the NFOPP Client Money Protection Scheme, having Professional Indemnity Insurance and being a member of the TPO Redress Scheme. And above all it means you will be dealing with qualified and trained lettings and property management professionals.
- We're independent, so able to offer superb service levels
We are an independent agency, locally owned and managed. Hence we are under no pressure to hit company targets, we can focus on building long term relationships with you, our landlords. We pride ourselves in our in depth local knowledge and in tailoring our service to your individual needs: we work when it works for you, including evenings and weekends. We are not a family business in the literal sense but if you ever come and meet us you will realise that we operate and feel like one.
- Despite being independent we have great back up from a large network
Castle Estates used to be a franchise operation, one of the UKs largest national lettings agents with over 25 years of lettings and management experience. Whilst we now all operate as independent businesses we still benefit from the support of a large network. This means we have extensive legal, training and marketing support behind us, always providing up-to-date agreements and legal paperwork.
- We are the preferred choice for the UK’s best companies
We work closely with the UK’s largest corporate management agency who lets thousands of properties for blue-chip companies like Barclays, HSBC, Vodafone, Boots, Pizza Hut and Tesco.
- Our extensive on-line presence allows us to reach more prospective tenants
Marketing property has changed dramatically, with 99% of tenants searching for property online. Hence - whilst we have our offices where 'it is all happening' in the heart of Wandsworth - we are primarily web based and maximise our online advertising. Many agents will work with very few portals, we use all the major portals and niche portals for maximum coverage - 15 portals altogether including the largest ones, Rightmove and Zoopla. We research and evaluate emerging property portals on a continuous basis to let your property faster for you. We can start marketing immediately after your instruction, often within 4 hours of viewing your property for the first time.
- We don’t just want to find tenants for you but the best possible tenants
We believe in excellent presentation of your property online to attract good tenants – this includes standard multiple colour photos taken by a professional photographer, floor plans, location maps and detailed descriptions of your property. And of course we give you advice on how to best present your property 'live' when prospective tenants come to view it for the first time. All of our tenants are independently referenced: This means that each tenant will undergo a credit check, a previous landlord check - ensuring that rent was always paid on time - and a full time permanent employment check.
- We hate spending your money on maintenance
We understand that maintaining your rental property can be costly. We know how important it is that work is carried out at the right quality and at the right price. Longstanding relationships with contractors for maintenance, plumbing or electrical enable us to negotiate competitive prices for you – as we hate spending your money! When we need a specialist supplier (such as under floor heat specialist) we hunt around, rather than get the first out of Yellow Pages to ensure the price value equation is right. We do not charge any mark ups on contractor invoices nor do we take any commission payments.
- And finally … some extra service benefits
We treat tenants with respect, from experience we find that happy tenants make better tenants. We carry out detailed inventories with photographs to minimise end of tenancy disputes and regular inspections help to protect you and your property. We promise to deliver a quick response & an efficient service and will always be on hand to give you honest advice.
If you'd like to see what some of our landlords say about our services please have a look at our Review section.